Privacy Policy

This Privacy Policy explains how Corb & Co OÜ (“we”, “us”, “our”) collects, uses, and shares information when you use Familio Games (the “Service”). By using the Service, you agree to this policy.

1. What We Collect

• Account data: email, display name (if provided), country/region, language, and account settings.
• Authentication/security: password hashes, login timestamps, and security events (not your raw password).
• Usage data: pages viewed, feature usage, device/browser info, IP address, and basic diagnostics.
• Support data: messages you send to support and related metadata.
• Billing data: subscription status, plan type, and payment identifiers from our payment processor (we do not store full card numbers).
• Content you create: projects, questions/answers, team names, and assets you upload.

2. How We Use Data

• Provide and operate the Service (accounts, plans, controller/display features).
• Process subscriptions and manage access/entitlements.
• Provide customer support and troubleshoot issues.
• Improve performance, security, and user experience.
• Prevent fraud, abuse, and unauthorized access.
• Send essential transactional emails (verification, billing, security notices).

3. Cookies & Similar Technologies

We use cookies and similar technologies for authentication, preferences, and basic analytics. You can control cookies in your browser settings. If you disable cookies, some parts of the Service may not function properly.

4. Analytics & Third-Party Providers

We may use third-party services to run the Service (for example hosting, email delivery, and payment processing). These providers process data only to perform services for us, and are required to protect it.

Payment processing is handled by a third-party provider (e.g., Stripe). Payment providers may collect and process personal data according to their policies.

5. Legal Bases (EU/EEA)

Where GDPR applies, we process personal data based on: contract performance (providing the Service), legitimate interests (security and improvement), legal obligations (accounting/tax), and consent (where required for certain optional communications).

6. Data Retention

We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Some billing records may be retained longer where required by law.

7. International Transfers

We are based in Estonia, and your data may be processed in Estonia or other countries where our service providers operate. Where required, we use safeguards for international transfers.

8. Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure. You are responsible for keeping your password and access devices secure.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object or restrict certain processing. You may also have the right to lodge a complaint with your data protection authority.

10. Children

The Service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us data, contact us and we will take appropriate steps.

11. Changes

We may update this Privacy Policy from time to time. The updated version is effective when posted on this page.

Last updated: 2026-02-18